Installing SSRS 2005 in web server and cluster environment.

Hi,

I am installing SSRS 2005 with the following scenario:

- Report Server and Report Manager will be installed on web server

- The repository databases (ReportServer and ReportServerTempDB) will be hosted in SQL2005 cluster server.

Both servers are running Win2003 SP1, SQL/SSRS 2005 SP1

When I try to browse the ReportServer virtual directory from IIS on the web server, the system keep asking username and password. After 3 times trials and it failed eventhough the username and password is correct.

The error message is:

HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)

I've been searching on the web and found couple of articles talking about this issue. I've tried some of them like: http://support.microsoft.com/kb/887993 or even this one: http://groups.google.ca/group/microsoft.public.sqlserver.reportingsvcs/browse_frm/thread/991c9178ceab8f58/8f1a447aa60ad837?lnk=st&q=reporting+services+the+server+is+not+responding&rnum=3&hl=en#8f1a447aa60ad837

But this doesn't work.

I've checked both event viewer both web server and SQL server, but I can't see any information that tell me what had happened.

I also look at BOL, but doesn't help much.

Is there anyone can help me or point me to the right direction? Is there any guide document that explains step-by-step how to install SSRS in my scenario or similiar?

Many Thanks,

Usman Tjiudri

I have the exact same issue in a identical envirnonment configuration. Did you get this resolved?

I`m looking at a few articles re Kerberos....

|||Hi,

Yes, finally I got this issue resolved.
After looking for answer almost everywhere, I finally turn to Microsoft Support and they gave me a very quick response (less than 24 hours).
Before I talk about the solution, I need to clarify something here - my environment is Win2003 Server R2 (not Win2003 SP1 as mentioned in previous email) - may be there's a SP1 for R2.
The issue is caused by IIS. Apparently R2 has different version of IIS with normal Win2003 Server.
You need to uninstall completely IIS on your server (may be you need to backup IIS metadata) and install IIS for R2. You can get the software from R2 disc.
If you still can't solve the issue, log it to Microsoft Support.

Let me know how it goes.

Hope This Help,
Usman Tjiudri